Morospin Casino Privacy Policy 2026
Your privacy matters to us as much as the games do. This policy explains, in plain language, what personal information Morospin Casino gathers, why we need it, who may see it and how long we keep it. Please read it alongside our terms and conditions, and note that our services are not offered to residents of Australia.
What we collect
When you open an account we ask for your email address, password, preferred currency, name, date of birth and residential address. As you play and fund your account we also record transaction history, deposit and withdrawal details, bonus activity and gameplay records. Technical data comes along too, such as your IP address, device type, browser and language settings. If we ask you to verify your identity, we collect identification documents, proof of address and, where relevant, proof of the payment method you use. You can also share information with us when you contact our support team.
Why we use your data
We process personal data to create and run your account, handle deposits and withdrawals, apply bonuses and deliver the games you choose. We also use it to confirm who you are, prevent fraud, money laundering and underage play, and meet the checks our licence requires. Information from support chats and emails helps us resolve problems and improve our service. If you opt in, we use your contact details to send offers and news. You can switch marketing off at any time without affecting your ability to play.
Legal bases for processing
We rely on several grounds. Most processing is necessary to perform our contract with you, for example running your account and paying out winnings. Identity checks and record-keeping are carried out to comply with legal and regulatory duties. Fraud prevention, platform security and service improvement rest on our legitimate interests, which we balance against your rights. Marketing messages and non-essential cookies depend on your consent, which you may withdraw whenever you wish. Where we are unsure which ground applies, we default to the one most protective of you.
Who we share data with
We never sell your personal information. We share it only where needed to run the service: payment processors and banks that handle Visa, Mastercard, Neosurf, Bitcoin and bank transfer transactions, identity verification partners, game providers that deliver your sessions, and technology vendors supporting hosting, security and customer support. We may also disclose data to regulators, law enforcement or courts when the law requires it. Every service provider is bound by confidentiality and data protection obligations, and receives only what its task demands.
How long we keep your data
We keep personal data only as long as we have a genuine reason to. Account and transaction records are retained for the life of your account and for a period afterwards to satisfy accounting, anti-money-laundering and licensing obligations. Verification documents are stored securely for the same purpose. Support correspondence is held for a shorter window, and marketing preferences until you opt out. When a retention period ends, we delete the data or anonymise it so it can no longer be linked to you.
Your rights
Depending on where you live, you may ask to see the personal data we hold about you, correct anything inaccurate, or have information deleted where we have no duty to keep it. You can also request that we restrict or stop certain processing, object to uses based on our legitimate interests, ask for a portable copy of your data, and withdraw consent you previously gave. Some requests may be limited by legal retention duties, and we will explain if that happens. We aim to answer every request promptly and will tell you if we need more time.
How we protect your information
We protect data with SSL encryption in transit, restricted internal access and routine security reviews. Identity verification is completed before your first withdrawal, which helps guard your balance against misuse. Our team is trained to handle personal information carefully, and we limit access to those who need it. No online service can promise absolute security, so we also encourage you to use a strong, unique password, keep your login details private and contact us at once if you suspect unauthorised activity.
Cookies
We use cookies and similar technologies to keep you signed in, remember your language and currency, understand how the site is used and, with your consent, personalise content. Essential cookies are required for the casino to work, while analytics and marketing cookies are optional and can be managed through your browser or our consent settings. For a full list of cookies, their purposes and how to change your choices, please see our separate cookie policy.
Contacting us about privacy
Privacy questions and rights requests are handled by our data protection contact within the support team. Reach them through the support channels listed in your account, and tell us what you would like us to do so we can act quickly. We may ask you to confirm your identity first, to make sure your information goes only to you. Morospin Casino operates under a Curacao eGaming licence, and if you feel we have not handled your concerns properly, you may raise them with the relevant data protection authority.
Changes to this policy
We review this policy from time to time as our services, technology and legal duties evolve. When we make a meaningful change, we will update the text on this page and, where appropriate, notify you by email or through your account. Continuing to use the site after an update means you accept the revised policy, so we suggest checking back now and then. Gambling should stay enjoyable, so please play responsibly, use the deposit and account tools available to you, and seek help if play stops feeling like fun.